Image of Buxton Opera House in summer


Deputy Ticketing & Sales Manager

Salary: £26,000 per annum (depending on experience)
Contract: Full time, permanent (37.5 hours per week)

As part of a wider communication team, the Deputy Ticketing & Sales Manager will support the Ticketing & Sales Manager in the day to day running of the Box Office and helping to deliver ticketing strategies that drive income, audience development and wider sales initiatives, including the Membership scheme and secondary spend. They will oversee the Ticketing & Sales Assistants, ensuring the team deliver the highest standard of customer service, whilst also driving revenue and customer loyalty and maintaining a clean and up to date database in line with GDPR.

With key working relationships spanning across the theatre, it is essential that the postholder has demonstrable experience of working in a Box Office or Ticketing environment and has a proven track record of working with a ticketing system such as Spektrix. The postholder must also have experience managing, training and motivating staff in an operational sales setting, with wealth of experience of dealing with members of the public in a customer focused role.

If you are curious about whether this role might be for you and would like to know more, please contact Emily Jeeves at [email protected] to arrange an informal chat.

To apply, please submit a covering letter (no more than two pages) along with your CV to [email protected] by Sunday 2 June 2024 5pm. Please note, if we receive a large volume of applications the closing date for this role may be brought forward.