Customer Service

If you have any problems during a performance please contact one of our Front of House team and we will do our best to help. 

We will try to resolve your problem or answer your query straightaway, but if this is not possible we will either ask you to put your comments in writing or we will make a note of your details and comments to look into the issue over the next few days.

We value your feedback on our programme of events, customer service and the experience you had at Buxton Opera House and Pavilion Arts Centre - we’d love to hear from you!

If you write to Customer Service, please let us know if you are expecting a response. Some issues require further investigation and it may take a few days to get back to you.

Customer Service 
Buxton Opera House
Water Street
SK17 6XN 

E-mail: [email protected]

For any issues regarding tickets and bookings please contact Box Office directly.

Phone: 01298 72190 or Email: [email protected]